Frequently asked questions

FAQ About Laser Treatment
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About the laser treatment

Below is a list of questions we are asked frequently and we hope you find it helpful.
If you have a question about toenail fungus or the laser treatment that is not
answered here, please contact us and we will be happy to advise you.


What is the cost of treatment?
The cost of toenail laser treatments starts at £350 for one nail, or £750 for both
feet. Fingernail treatments start at £75 for one nail.

Please see our complete list of price plans and special offers.

How long does the treatment take?
On average, our appointments last approximately 60 minutes, which gives us time 
to carry out the procedure, answer any questions and provide follow-up advice.  Our 
experience has shown that in most cases two treatments are required for optimum 
results, which is why our prices are based on two laser treatment sessions. The
second treatment is carried out four to six months after the first session. Whether 
you have one nail with fungus or more, we will carefully treat your infected nails to 
ensure that any pathogens are eliminated. We are committed to providing the best 
quality laser treatment available to every one of our patients.

What is toenail fungus?
Toenail fungus or onychomycosis is a common fungal infection that affects around
900 million people worldwide. The nail can appear thickened, yellow or cloudy and
will often become rough and crumbly and even separate from the nail bed. Although
it can be argued this is a purely a cosmetic problem, the nail can become painful,
difficult to cut and very brittle. In addition, particles can collect under the nail and
become odorous.

What are the symptoms of toenail fungus?
The affected nail turns white-yellow or yellow-brown and the nail may thicken,
develop a crust and the surrounding area may become red and swollen, causing
discomfort. The nail can also become pitted and misshapen with grooves or ridges.
The thickening, discolouration and irregularities are plainly visible.

Why don’t you charge for the first consultation?
As there are a number of conditions that can look like a fungal nail infection, it is
important to get a correct diagnosis by a specialist. At Beauchamp Foot Care we
can usually diagnose what condition is affecting you at your first visit. If we are
uncertain as to the cause of your condition, our podiatrists will arrange for a nail
sample to be sent away for analysis. There is, however, a charge for this procedure
should it be necessary.

How can I pay?
We accept cash or credit card payments for nail laser treatment.

Can you treat just the infected nail?
Once you have a nail fungal infection, it can be the main cause of infection in other
nails. We usually recommend treating all nails to ensure all microscopic organisms
are killed to prevent the spread to other nails. Our podiatrists will be able to advise
you on the best course of treatment on examination.

Are you medically qualified to give this nail treatment?
All nail treatments are carried out by our Certified Podiatrists, each with over 20
years of experience in diagnosing and treating nail conditions. In addition, each
specialist has received in-depth training in either the UK or USA on this particular
system. And, as we were one of the first clinics in the UK to adopt this technique,
we have treated hundreds of patients to date.

Is the nail treatment approved by health authorities?
The treatment is approved for use both in the European Union under a CE mark
and by the Federal Drug Administration in the USA, where the treatment was first
developed.

Can I claim on my health insurance?
It will depend on your level of health cover and your particular insurer. We suggest
you contact your insurer to check before commencing treatment.

Will my nails look normal again after treatment?
Your nails should look normal again if the appearance is sole affected by the fungal
infection. For example, if the nail is thickened due to an injury of the matrix (root),
as well as the fungus, then the thickness will not be rectified by the laser.

Can you treat fingernail fungus?
Yes, the PinPointe® laser system is just as effective on fingernails. In fact, we
have treated many patients with fungal fingernail infections since installing the laser.
We suggest you make an appointment to see us so we can assess your condition
and advise on treatment.

What causes nail fungus?
Microscopic organisms cause nail fungal infections. Most commonly, a group of
fungi called dermatophytes is responsible for nail infections. However, some yeasts
and moulds also cause these infections. Pathogens that cause nail fungus
infection usually enter the skin through tiny cuts or small separations between the
nail and nail bed. The fungi grow when the nail provides a suitably warm and moist
environment, as is often the case inside shoes.

How can I be sure I have fungal infection?
We suggest a 15-minute free consultation. If the diagnosis is not conclusive on
inspection, we provide a service where we take toenail clippings of possible
infected nails, which are then sent to a laboratory to have a culture grown in order
to diagnose if fungal spores are present. Nail fungus is the actual cause of the
problem in only about 50% of cases we see, so we will advise you accordingly. We
will not suggest laser treatment if it isn't suitable for your condition.

Why treat my fungal infection?
In minor or mild cases of fungal infection, people will often turn a blind eye. This
can be a mistake as treated quickly there is a much higher success rate and less
chance of infection spreading to other nails.

Is the laser treatment painful?
The laser light beam does not harm the nail or surrounding skin. While some
patients may experience mild discomfort from the heat the laser generates, usually
the treatment is painless and there is never a need for analgesia.

How effective is the treatment?
PinPointe studies of past patients reported 71.4% experienced continuous
improvement in the clear nail area.

Who are PinPointe?
PinPointe USA, Inc., is located in Chico, California, and develops and markets
innovative laser-based solutions for podiatrists and patients worldwide. All
PinPointe products provide superior clinical performance, which is the result of
years of research, sound science and clinical studies.The company announced
recently that the PinPointe™ FootLaser™ received clearance from the U.S. Food
and Drug Administration (FDA) for the treatment of nail fungus (onychomycosis).

What is your cancellation policy?
If you are unable to attend your appointment, please let us know at least 24
hours in advance so we can allocate that time to another patient.